Jira Service Management

{"xsrfToken":"d56e13d3-ec7b-4b67-8c4e-d594a56a072f_7cf9bbc6196f9afdfea21febe08a4ddc12522819_lout","branding":{"id":"2","key":"support","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the xBit Support Center","sharedPortalName":"xBit Support Center","userInitialAnnouncementHeader":"Release Notes","userInitialAnnouncementMessageWiki":"<a href=\"https://docs.google.com/document/d/1rTAafwX0HLYBWv51tfLdZ6-Ua08TmK5VmSfFaWBgwjs/edit\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">xBit User Manual</a>\n<a href=\"https://docs.google.com/document/d/1PFUuDa5B1CciJODQnyANlpD7F7eLvGVVVtwYF2VyPAA/edit?usp=sharing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">xBit 3.5 Release Notes</a>\n<a href=\"https://docs.google.com/document/d/1VrVX4qMm9R-JTO1Xj7SPCQ7gdr7pktGmTPA9_S-bgvE/edit?usp=sharing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">xBit 3.4 Release Notes</a>\n<a href=\"https://docs.google.com/document/d/1vwvkdiBTHbZWOsZaEPqxNAV8nEWMrGx41zxx5M3sJg8/edit?usp=sharing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">xBit 3.3 Release Notes</a>\nHelp Videos\n<a href=\"https://www.youtube.com/watch?v=AWlVoR6KagM\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">NCFI DISC xBit Training Video - 1:53:58</a>\n<a href=\"https://www.youtube.com/watch?v=gkl_6WOmslk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to use the Form Builder - 11:33</a>\n<a href=\"https://www.youtube.com/watch?v=5tONmWQJrNs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to use the Lab Request Submission Manager - 4:55</a>\nCustomizable Views! The Table View Builder is the latest and greatest new feature in the new 3.5v release of xBit.\n<a href=\"https://www.youtube.com/watch?v=Hv-ehOjc2-c\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to use the Table View Builder - 11:00</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the xBit Support Center","sharedPortalName":"xBit Support Center","announcementHeader":"Release Notes","announcementMessage":"[xBit User Manual|https://docs.google.com/document/d/1rTAafwX0HLYBWv51tfLdZ6-Ua08TmK5VmSfFaWBgwjs/edit]\n\n[xBit 3.5 Release Notes|https://docs.google.com/document/d/1PFUuDa5B1CciJODQnyANlpD7F7eLvGVVVtwYF2VyPAA/edit?usp=sharing]\n\n[xBit 3.4 Release Notes|https://docs.google.com/document/d/1VrVX4qMm9R-JTO1Xj7SPCQ7gdr7pktGmTPA9_S-bgvE/edit?usp=sharing]\n\n[xBit 3.3 Release Notes|https://docs.google.com/document/d/1vwvkdiBTHbZWOsZaEPqxNAV8nEWMrGx41zxx5M3sJg8/edit?usp=sharing]\n\nHelp Videos\n\n[NCFI DISC xBit Training Video - 1:53:58|https://www.youtube.com/watch?v=AWlVoR6KagM]\n\n[How to use the Form Builder - 11:33|https://www.youtube.com/watch?v=gkl_6WOmslk]\n\n[How to use the Lab Request Submission Manager - 4:55|https://www.youtube.com/watch?v=5tONmWQJrNs]\n\nCustomizable Views! 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You can raise a request for Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[3],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? 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Select this to request assistance.","icon":10520,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://xbitdcm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[9,10,11,12,14,15,16]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"xBit Support Center","description":"Welcome to the help center - we're here to help! 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